CVS at Magothy Beach Rd. Pasadena, Md. *****. W...
A CVS customer review by GetHuman user GetHuman-104598 from November 18th, 2017
Background on GetHuman-104598's case
GetHuman: GetHuman-104598 - can you tell our other CVS customers when your case took place?
GetHuman-104598: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to CVS, and if so, how?
GetHuman: And which of these common CVS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104598 a list of common CVS problems)
GetHuman-104598: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-104598's review of CVS customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104598: CVS at Magothy Beach Rd. Pasadena, Md. *****. Went do drive through after leaving a my prescriptions three days prior. Was told that one order was put in my wife's name and they had to change it. I waited Twenty minutes before I got mad and layed on my horn. Was told to ride around and come back again. This was ******** especially considering that they already had three days to fill the order. On average when I go to this particular store ,I am forced to wait for long periods * out of five trips. I have totally had it with this drug store. I had one occasion recently over test strips where I made three trips for one purchase and spent about three and one half hours of my time picking up the strips. I can not figure out what the **** goes on at this store for these people to hold up there customers the way that they do. I have the same problem weather I use the drive through or go inside. I hate to go inside for the fact That I can not stand on my feet for more than * or * minutes, I r
GetHuman: Let's quantify your experience contacting CVS. On a scale of 1 to 5, how easy is it go get help on a CVS problem?
GetHuman-104598: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104598: I'd give them a five out of five on communication.
GetHuman: And what about CVS's ability to quickly and effectively address your problem?
GetHuman-104598: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS customers?
GetHuman-104598: Call them early in the day or late. Don't forget any personal or account information you might need for CVS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104598 taken from his CVS customer service problem that occurred on November 11th, 2017.