Caliber Home Loans: I am trying to check if you have rec'vd my firs...
A Caliber Home Loans customer review by GetHuman user ~Joanne Gates from November 22nd, 2017
Background on ~Joanne Gates's case
GetHuman: ~Joanne Gates - can you tell our other Caliber Home Loans customers when your case took place?
~Joanne Gates: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Caliber Home Loans, and if so, how?
GetHuman: And which of these common Caliber Home Loans customer issues best describes the reason you wanted to talk to them?
(Shows ~Joanne Gates a list of common Caliber Home Loans problems)
~Joanne Gates: "None of those really matches why I wanted to call Caliber Home Loans that day." was why I was trying to call.
~Joanne Gates's review of Caliber Home Loans customer service
GetHuman: So how would you sum up your experience for GetHuman's Caliber Home Loans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joanne Gates: I am trying to check if you have rec'vd my first payment to Caliber mailed on May ** but has not cleared as of today *******
GetHuman: Let's quantify your experience contacting Caliber Home Loans. On a scale of 1 to 5, how easy is it go get help on a Caliber Home Loans problem?
~Joanne Gates: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joanne Gates: I'd give them a five out of five on communication.
GetHuman: And what about Caliber Home Loans's ability to quickly and effectively address your problem?
~Joanne Gates: For that I would say four out of five.
GetHuman: And finally- any advice for other Caliber Home Loans customers?
~Joanne Gates: Call them early in the day or late. Don't forget any personal or account information you might need for Caliber Home Loans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joanne Gates taken from his Caliber Home Loans customer service problem that occurred on November 13th, 2017.