Caliber Home Loans: The number doesnt work. It rings busy everytime...
A Caliber Home Loans customer review by GetHuman user ~quitsellingmy loan from November 18th, 2017
Background on ~quitsellingmy loan's case
GetHuman: ~quitsellingmy loan - can you tell our other Caliber Home Loans customers when your case took place?
~quitsellingmy loan: Yeah. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Caliber Home Loans, and if so, how?
GetHuman: And which of these common Caliber Home Loans customer issues best describes the reason you wanted to talk to them?
(Shows ~quitsellingmy loan a list of common Caliber Home Loans problems)
~quitsellingmy loan: "None of those really matches why I wanted to call Caliber Home Loans that day." was why I was trying to call.
~quitsellingmy loan's review of Caliber Home Loans customer service
GetHuman: So how would you sum up your experience for GetHuman's Caliber Home Loans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~quitsellingmy loan: The number doesnt work. It rings busy everytime, like its disconnected. What quality loan company has a disconnected number?
GetHuman: Let's quantify your experience contacting Caliber Home Loans. On a scale of 1 to 5, how easy is it go get help on a Caliber Home Loans problem?
~quitsellingmy loan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~quitsellingmy loan: I'd give them a one out of five on communication.
GetHuman: And what about Caliber Home Loans's ability to quickly and effectively address your problem?
~quitsellingmy loan: For that I would say two out of five.
GetHuman: And finally- any advice for other Caliber Home Loans customers?
~quitsellingmy loan: Call them early in the day or late. Don't forget any personal or account information you might need for Caliber Home Loans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~quitsellingmy loan taken from his Caliber Home Loans customer service problem that occurred on November 10th, 2017.