California Department of Motor Vehicles (DMV/RMV): called the number just to get general info on n...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-227078 from November 16th, 2017
Background on GetHuman-227078's case
GetHuman: GetHuman-227078 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-227078: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-227078 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-227078: "Local services" was why I was trying to call.
GetHuman-227078's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-227078: called the number just to get general info on novelty plate requirements and they answered right away. *** number had an estimated hold time of * hour
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-227078: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-227078: I'd give them a five out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-227078: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-227078: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-227078 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 13th, 2017.