Care.com: I made a profile im new at this,i used my cell...

A Care.com customer review by GetHuman user ~irenia chavez from November 24th, 2017

Background on ~irenia chavez's case

GetHuman: ~irenia chavez - can you tell our other Care.com customers when your case took place?
~irenia chavez: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Care.com, and if so, how?
~irenia chavez: I used the 877-227-3115 number I found for on the GetHuman Care.com customer phone number page I was on: Care.com Customer Service Phone Number
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~irenia chavez a list of common Care.com problems)
~irenia chavez: "Cancel service" was why I was trying to call.

~irenia chavez's review of Care.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irenia chavez: I made a profile im new at this,i used my cell,i acedently used a personal picture of me and my father in the hospital,i hit the wrong box,i keep trying to fix,i couldnt.im sorry i need help removing the picture.kingsville tx.Irenia Chavez,**** e fm ****,lot* *****,*** *** ****
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~irenia chavez: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irenia chavez: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~irenia chavez: For that I would say three out of five.
GetHuman: And finally- any advice for other Care.com customers?
~irenia chavez: Call them early in the day or late. Don't forget any personal or account information you might need for Care.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irenia chavez taken from his Care.com customer service problem that occurred on November 20th, 2017.

Care.com

2.10 of 5 stars | 238 reviews

~irenia chavez's Care.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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