Catherines: I tried to shop at a store - phone number was d...
A Catherines customer review by GetHuman user GetHuman-20092 from November 18th, 2017
Background on GetHuman-20092's case
GetHuman: GetHuman-20092 - can you tell our other Catherines customers when your case took place?
GetHuman-20092: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Catherines, and if so, how?
GetHuman: And which of these common Catherines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20092 a list of common Catherines problems)
GetHuman-20092: "Track order" was why I was trying to call.
GetHuman-20092's review of Catherines customer service
GetHuman: So how would you sum up your experience for GetHuman's Catherines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20092: I tried to shop at a store - phone number was disconnected. I tried to call to check the number and was on hold. I hung up after ** minutes. I guess they don't want a sale.
GetHuman: Let's quantify your experience contacting Catherines. On a scale of 1 to 5, how easy is it go get help on a Catherines problem?
GetHuman-20092: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20092: I'd give them a five out of five on communication.
GetHuman: And what about Catherines's ability to quickly and effectively address your problem?
GetHuman-20092: For that I would say five out of five.
GetHuman: And finally- any advice for other Catherines customers?
GetHuman-20092: Call them early in the day or late. Don't forget any personal or account information you might need for Catherines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20092 taken from his Catherines customer service problem that occurred on November 10th, 2017.