Chadwick's: Spoke to Ms. Claudia and I feel uncomfortable d...

A Chadwick's customer review by GetHuman user GetHuman-108677 from November 25th, 2017

Background on GetHuman-108677's case

GetHuman: GetHuman-108677 - can you tell our other Chadwick's customers when your case took place?
GetHuman-108677: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman-108677: I used the 877-330-3393 number I found for on the GetHuman Chadwick's customer phone number page I was on: Chadwick's Customer Service Phone Number
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108677 a list of common Chadwick's problems)
GetHuman-108677: "Returns" was why I was trying to call.

GetHuman-108677's review of Chadwick's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108677: Spoke to Ms. Claudia and I feel uncomfortable dealing with her, she is not helpful and little bit short and Ive been a customer of Chadwicks Of Boston for almost two decades..
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-108677: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108677: I'd give them a five out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-108677: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-108677: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108677 taken from his Chadwick's customer service problem that occurred on November 16th, 2017.

Chadwick's

2.00 of 5 stars | 9 reviews

GetHuman-108677's Chadwick's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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