Chase Auto Finance: Chase is excellent. Here is an unrelated story...
A Chase Auto Finance customer review by GetHuman user ~fustevewarwick from November 18th, 2017
Background on ~fustevewarwick's case
GetHuman: ~fustevewarwick - can you tell our other Chase Auto Finance customers when your case took place?
~fustevewarwick: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~fustevewarwick a list of common Chase Auto Finance problems)
~fustevewarwick: "Extension" was why I was trying to call.
~fustevewarwick's review of Chase Auto Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fustevewarwick: Chase is excellent. Here is an unrelated story about Steve Warwick from Warwick Autos of Bartlesville. **He sold me a truck for $****.** which lasted ** days. **** you Steve.
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~fustevewarwick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fustevewarwick: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~fustevewarwick: For that I would say three out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~fustevewarwick: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Auto Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fustevewarwick taken from his Chase Auto Finance customer service problem that occurred on November 10th, 2017.