Chase Debit/Checking: Pressed *, then ** immediately. Was talking to...
A Chase Debit/Checking customer review by GetHuman user ~Devante from November 17th, 2017
Background on ~Devante's case
GetHuman: ~Devante - can you tell our other Chase Debit/Checking customers when your case took place?
~Devante: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to Chase Debit/Checking, and if so, how?
GetHuman: And which of these common Chase Debit/Checking customer issues best describes the reason you wanted to talk to them?
(Shows ~Devante a list of common Chase Debit/Checking problems)
~Devante: "Question" was why I was trying to call.
~Devante's review of Chase Debit/Checking customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Debit/Checking customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Devante: Pressed *, then ** immediately. Was talking to a human within less than a minute of making the call.
GetHuman: Let's quantify your experience contacting Chase Debit/Checking. On a scale of 1 to 5, how easy is it go get help on a Chase Debit/Checking problem?
~Devante: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Devante: I'd give them a five out of five on communication.
GetHuman: And what about Chase Debit/Checking's ability to quickly and effectively address your problem?
~Devante: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Debit/Checking customers?
~Devante: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chase Debit/Checking to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Devante taken from his Chase Debit/Checking customer service problem that occurred on November 13th, 2017.