Chase Home Finance: The Chase Military website states Proffesional...
A Chase Home Finance customer review by GetHuman user ~jh from November 17th, 2017
Background on ~jh's case
GetHuman: ~jh - can you tell our other Chase Home Finance customers when your case took place?
~jh: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Chase Home Finance, and if so, how?
GetHuman: And which of these common Chase Home Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~jh a list of common Chase Home Finance problems)
~jh: "Request a loan" was why I was trying to call.
~jh's review of Chase Home Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Home Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jh: The Chase Military website states Proffesional Experts are here to help with Military Allotments. * out of * did not know what an allotment is, * of the * told me Chase does not allow them. Another stated I had to have a Chase Checking account ( uhhh, NO) only one of the five was able to "dig into" this and give me some information. How every, she tried to tell me what "I should See" on my military pay website. It did not match what I have available for options. Not a very "Military Friendly" or "Professional Experts".....
GetHuman: Let's quantify your experience contacting Chase Home Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Home Finance problem?
~jh: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jh: I'd give them a five out of five on communication.
GetHuman: And what about Chase Home Finance's ability to quickly and effectively address your problem?
~jh: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Home Finance customers?
~jh: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Home Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jh taken from his Chase Home Finance customer service problem that occurred on November 12th, 2017.