i needed information for recalled a chevrolet p...

A Chevrolet customer review by GetHuman user GetHuman-401462 from November 21st, 2017

Background on GetHuman-401462's case

GetHuman: GetHuman-401462 - can you tell our other Chevrolet customers when your case took place?
GetHuman-401462: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Chevrolet, and if so, how?
GetHuman-401462: I used the 800-222-1020 number I found for on the GetHuman Chevrolet customer phone number page I was on: Chevrolet Customer Service Phone Number
GetHuman: And which of these common Chevrolet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401462 a list of common Chevrolet problems)
GetHuman-401462: "Returns" was why I was trying to call.

GetHuman-401462's review of Chevrolet customer service

GetHuman: So how would you sum up your experience for GetHuman's Chevrolet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401462: i needed information for recalled a chevrolet part, i received the information accurately and promptly.
GetHuman: Let's quantify your experience contacting Chevrolet. On a scale of 1 to 5, how easy is it go get help on a Chevrolet problem?
GetHuman-401462: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401462: I'd give them a two out of five on communication.
GetHuman: And what about Chevrolet's ability to quickly and effectively address your problem?
GetHuman-401462: For that I would say three out of five.
GetHuman: And finally- any advice for other Chevrolet customers?
GetHuman-401462: Call them early in the day or late. Don't forget any personal or account information you might need for Chevrolet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401462 taken from his Chevrolet customer service problem that occurred on November 17th, 2017.

Chevrolet

1.86 of 5 stars | 42 reviews

GetHuman-401462's Chevrolet Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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