Chipotle Mexican Grill, Inc.: I shattered my tooth on their chicken
A Chipotle Mexican Grill, Inc. customer review by GetHuman user GetHuman-travisoc from December 4th, 2017
Background on GetHuman-travisoc's case
GetHuman: GetHuman-travisoc - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
GetHuman-travisoc: Yes I can. It was evening, on November 28th.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-travisoc a list of common Chipotle Mexican Grill, Inc. problems)
GetHuman-travisoc: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-travisoc's review of Chipotle Mexican Grill, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-travisoc: I shattered my tooth on their chicken
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-travisoc: I ordered a burrito, and due to the lack of care put into their food handling I bit what felt like a chicken bone or tendon and my tooth crumbled.
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
GetHuman-travisoc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-travisoc: I'd give them a one out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
GetHuman-travisoc: For that I would say four out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
GetHuman-travisoc: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-travisoc taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on November 28th, 2017.