Chipotle Mexican Grill, Inc.: I went to garden city CHIPOTLE in Rhode Island...
A Chipotle Mexican Grill, Inc. customer review by GetHuman user ~Tom,Tanury from November 21st, 2017
Background on ~Tom,Tanury's case
GetHuman: ~Tom,Tanury - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
~Tom,Tanury: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom,Tanury a list of common Chipotle Mexican Grill, Inc. problems)
~Tom,Tanury: "Complaint" was why I was trying to call.
~Tom,Tanury's review of Chipotle Mexican Grill, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom,Tanury: I went to garden city CHIPOTLE in Rhode Island a "employee NORA" which i had asked for her name and she did not give it to me so i got her name by another employee and she had a terriable attitude towards my wife and kids we had a unfortunate bad experience and will not go back to this location.
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
~Tom,Tanury: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom,Tanury: I'd give them a three out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
~Tom,Tanury: For that I would say four out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
~Tom,Tanury: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom,Tanury taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on November 12th, 2017.