Chipotle Mexican Grill, Inc.: Redlands location is understaffed always.... Sl...

A Chipotle Mexican Grill, Inc. customer review by GetHuman user GetHuman-38001 from November 22nd, 2017

Background on GetHuman-38001's case

GetHuman: GetHuman-38001 - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
GetHuman-38001: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
GetHuman-38001: I used the 303-595-4000 number I found for on the GetHuman Chipotle Mexican Grill, Inc. customer phone number page I was on: Chipotle Mexican Grill, Inc. Customer Service Phone Number
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-38001 a list of common Chipotle Mexican Grill, Inc. problems)
GetHuman-38001: "Make a reservation" was why I was trying to call.

GetHuman-38001's review of Chipotle Mexican Grill, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-38001: Redlands location is understaffed always.... Slow slow slow! They are always running out of stuff. This place is packed everyday all hours, they should be aware of the amount of customers and staff and food they need to keep customers happy.
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
GetHuman-38001: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-38001: I'd give them a three out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
GetHuman-38001: For that I would say four out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
GetHuman-38001: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-38001 taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on November 17th, 2017.

Chipotle Mexican Grill, Inc.

1.85 of 5 stars | 106 reviews

GetHuman-38001's Chipotle Mexican Grill, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chipotle Mexican Grill, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chipotle Mexican Grill, Inc. in any way.

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