Clockparts.com: Price of my order was inflated "handling fee" a...
A Clockparts.com customer review by GetHuman user ~Anonymous 1 from November 22nd, 2017
Background on ~Anonymous 1's case
GetHuman: ~Anonymous 1 - can you tell our other Clockparts.com customers when your case took place?
~Anonymous 1: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Clockparts.com, and if so, how?
GetHuman: And which of these common Clockparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous 1 a list of common Clockparts.com problems)
~Anonymous 1: "Warranty claim" was why I was trying to call.
~Anonymous 1's review of Clockparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Clockparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous 1: Price of my order was inflated "handling fee" and "residential delivery fee," and three attempts to get a return authorization for an incorrect items went without any response. Will not buy from these folks again!
GetHuman: Let's quantify your experience contacting Clockparts.com. On a scale of 1 to 5, how easy is it go get help on a Clockparts.com problem?
~Anonymous 1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous 1: I'd give them a five out of five on communication.
GetHuman: And what about Clockparts.com's ability to quickly and effectively address your problem?
~Anonymous 1: For that I would say two out of five.
GetHuman: And finally- any advice for other Clockparts.com customers?
~Anonymous 1: Call them early in the day or late. Don't forget any personal or account information you might need for Clockparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous 1 taken from his Clockparts.com customer service problem that occurred on November 17th, 2017.