Coast-stores.com: the only way to contact coast is via email but...

A Coast-stores.com customer review by GetHuman user GetHuman-293787 from November 11th, 2017

Background on GetHuman-293787's case

GetHuman: GetHuman-293787 - can you tell our other Coast-stores.com customers when your case took place?
GetHuman-293787: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Coast-stores.com, and if so, how?
GetHuman-293787: I used the +44-0-0845 899 1119 number I found for on the GetHuman Coast-stores.com customer phone number page I was on: Coast-stores.com Customer Service Phone Number
GetHuman: And which of these common Coast-stores.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293787 a list of common Coast-stores.com problems)
GetHuman-293787: "Change order" was why I was trying to call.

GetHuman-293787's review of Coast-stores.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Coast-stores.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293787: the only way to contact coast is via email but dont expect a quick response.i have been trying to get a parcel for about * weeks they have sent to the wrong place twice now.
GetHuman: Let's quantify your experience contacting Coast-stores.com. On a scale of 1 to 5, how easy is it go get help on a Coast-stores.com problem?
GetHuman-293787: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293787: I'd give them a four out of five on communication.
GetHuman: And what about Coast-stores.com's ability to quickly and effectively address your problem?
GetHuman-293787: For that I would say three out of five.
GetHuman: And finally- any advice for other Coast-stores.com customers?
GetHuman-293787: Call them early in the day or late. Don't forget any personal or account information you might need for Coast-stores.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293787 taken from his Coast-stores.com customer service problem that occurred on November 6th, 2017.

Coast-stores.com

1.00 of 5 stars | 7 reviews

GetHuman-293787's Coast-stores.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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