Comcast: Answered all of the automated questions and was...
A Comcast customer review by GetHuman user ~Comcast sux from November 24th, 2017
Background on ~Comcast sux's case
GetHuman: ~Comcast sux - can you tell our other Comcast customers when your case took place?
~Comcast sux: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Comcast sux a list of common Comcast problems)
~Comcast sux: "Technical support" was why I was trying to call.
~Comcast sux's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Comcast sux: Answered all of the automated questions and was then told they were unable to complete my call..... What the ****?
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Comcast sux: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Comcast sux: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Comcast sux: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Comcast sux: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Comcast sux taken from his Comcast customer service problem that occurred on November 17th, 2017.