Condor Airlines: missed flight: expedia said condor has to do it...
A Condor Airlines customer review by GetHuman user ~nancyalden from November 28th, 2017
Background on ~nancyalden's case
GetHuman: ~nancyalden - can you tell our other Condor Airlines customers when your case took place?
~nancyalden: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to Condor Airlines, and if so, how?
GetHuman: And which of these common Condor Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~nancyalden a list of common Condor Airlines problems)
~nancyalden: "Frequent flyer program" was why I was trying to call.
~nancyalden's review of Condor Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Condor Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nancyalden: missed flight: expedia said condor has to do it, condor said expedia has to do it .... no resolve in customer service from either. WONT fly with either ever again.
GetHuman: Let's quantify your experience contacting Condor Airlines. On a scale of 1 to 5, how easy is it go get help on a Condor Airlines problem?
~nancyalden: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nancyalden: I'd give them a three out of five on communication.
GetHuman: And what about Condor Airlines's ability to quickly and effectively address your problem?
~nancyalden: For that I would say five out of five.
GetHuman: And finally- any advice for other Condor Airlines customers?
~nancyalden: Call them early in the day or late. Don't forget any personal or account information you might need for Condor Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nancyalden taken from his Condor Airlines customer service problem that occurred on November 23rd, 2017.
Condor Airlines
3.20 of 5 stars | 34 reviews
~nancyalden's Condor Airlines Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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