Continental Tire: Tire squirm on new ford F-***
A Continental Tire customer review by GetHuman user GetHuman-kceejo from December 4th, 2017
Background on GetHuman-kceejo's case
GetHuman: GetHuman-kceejo - can you tell our other Continental Tire customers when your case took place?
GetHuman-kceejo: Yes. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Continental Tire, and if so, how?
GetHuman: And which of these common Continental Tire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kceejo a list of common Continental Tire problems)
GetHuman-kceejo: "Where to buy" was why I was trying to call.
GetHuman-kceejo's review of Continental Tire customer service
GetHuman: So how would you sum up your experience for GetHuman's Continental Tire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kceejo: Tire squirm on new ford F-***
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-kceejo: tires feel like you are driving on ice and it is *** degrees outside. Max pressure on tires state *** PSI. Can I put more pressure in the tires because the more PSI it seems to help with tire squirm issue, but I do not want to over pressure the tires and have a blow out
GetHuman: Let's quantify your experience contacting Continental Tire. On a scale of 1 to 5, how easy is it go get help on a Continental Tire problem?
GetHuman-kceejo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kceejo: I'd give them a one out of five on communication.
GetHuman: And what about Continental Tire's ability to quickly and effectively address your problem?
GetHuman-kceejo: For that I would say one out of five.
GetHuman: And finally- any advice for other Continental Tire customers?
GetHuman-kceejo: Call them early in the day or late. Don't forget any personal or account information you might need for Continental Tire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kceejo taken from his Continental Tire customer service problem that occurred on December 1st, 2017.