Corel: I decided to order a ** day tria for wordperfec...
A Corel customer review by GetHuman user GetHuman-391821 from November 19th, 2017
Background on GetHuman-391821's case
GetHuman: GetHuman-391821 - can you tell our other Corel customers when your case took place?
GetHuman-391821: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Corel, and if so, how?
GetHuman: And which of these common Corel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-391821 a list of common Corel problems)
GetHuman-391821: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-391821's review of Corel customer service
GetHuman: So how would you sum up your experience for GetHuman's Corel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-391821: I decided to order a ** day tria for wordperfect office X* as I had the wordperfect office ** and loved it. The chat line did not want to talk as he said that I should speak to technical (the X* trial would only print the help topics but not a letter or envelope) at this phone number. Couldn't care less unless I had the full version.
GetHuman: Let's quantify your experience contacting Corel. On a scale of 1 to 5, how easy is it go get help on a Corel problem?
GetHuman-391821: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-391821: I'd give them a five out of five on communication.
GetHuman: And what about Corel's ability to quickly and effectively address your problem?
GetHuman-391821: For that I would say three out of five.
GetHuman: And finally- any advice for other Corel customers?
GetHuman-391821: Call them early in the day or late. Don't forget any personal or account information you might need for Corel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-391821 taken from his Corel customer service problem that occurred on November 11th, 2017.