Costco.com: She said that she is going to call me in the mo...
A Costco.com customer review by GetHuman user ~king of earrings from November 23rd, 2017
Background on ~king of earrings's case
GetHuman: ~king of earrings - can you tell our other Costco.com customers when your case took place?
~king of earrings: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Costco.com, and if so, how?
GetHuman: And which of these common Costco.com customer issues best describes the reason you wanted to talk to them?
(Shows ~king of earrings a list of common Costco.com problems)
~king of earrings: "Overcharge/Strange charge" was why I was trying to call.
~king of earrings's review of Costco.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Costco.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~king of earrings: She said that she is going to call me in the morning but never did . know I am going to receive a color that i dont like*On the website they should have a place to leave a note or massage when u ordering for example order different color
GetHuman: Let's quantify your experience contacting Costco.com. On a scale of 1 to 5, how easy is it go get help on a Costco.com problem?
~king of earrings: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~king of earrings: I'd give them a five out of five on communication.
GetHuman: And what about Costco.com's ability to quickly and effectively address your problem?
~king of earrings: For that I would say four out of five.
GetHuman: And finally- any advice for other Costco.com customers?
~king of earrings: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Costco.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~king of earrings taken from his Costco.com customer service problem that occurred on November 18th, 2017.