Cricket Wireless: was told they couldn't help me with the promise...
A Cricket Wireless customer review by GetHuman user ~madderthan mad from November 25th, 2017
Background on ~madderthan mad's case
GetHuman: ~madderthan mad - can you tell our other Cricket Wireless customers when your case took place?
~madderthan mad: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~madderthan mad a list of common Cricket Wireless problems)
~madderthan mad: "Lower my bill" was why I was trying to call.
~madderthan mad's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madderthan mad: was told they couldn't help me with the promised switching $*** credit for * lines....no help at all...CRICKET SALES PEOPLE ARE LIARS...WORSE THAN AT&T PARENT COMPANY
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~madderthan mad: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madderthan mad: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~madderthan mad: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~madderthan mad: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madderthan mad taken from his Cricket Wireless customer service problem that occurred on November 17th, 2017.