CuraScript: I have spent from August **-August ** to simply...
A CuraScript customer review by GetHuman user ~transplantpatient from November 12th, 2017
Background on ~transplantpatient's case
GetHuman: ~transplantpatient - can you tell our other CuraScript customers when your case took place?
~transplantpatient: Yeah. It was morning, on November 2nd.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~transplantpatient a list of common CuraScript problems)
~transplantpatient: "Product information" was why I was trying to call.
~transplantpatient's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~transplantpatient: I have spent from August **-August ** to simply have the company admit they have a script for me, but they want to verify the doctor actually is my doctor. I told them I had a new doctor the first time I talked to them! Their "number on the old RX bottle" doesn't work on Saturday so after being on hold for over ** minutes I called and said I wanted "Customer Care" not "Check on Status of RX" then a person gave me the right "Saturday number" then after the run around and finally talking to a supervisor-I finally got them to let me get my rejection med filled in my local pharmacy. In the * times I have called over the past * days I didn't get the same story twice!
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~transplantpatient: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~transplantpatient: I'd give them a four out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~transplantpatient: For that I would say one out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~transplantpatient: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~transplantpatient taken from his CuraScript customer service problem that occurred on November 2nd, 2017.