CuraScript: can't get answer on when my spec med will arriv...
A CuraScript customer review by GetHuman user ~concernedpatient from November 16th, 2017
Background on ~concernedpatient's case
GetHuman: ~concernedpatient - can you tell our other CuraScript customers when your case took place?
~concernedpatient: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~concernedpatient a list of common CuraScript problems)
~concernedpatient: "Returns" was why I was trying to call.
~concernedpatient's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~concernedpatient: can't get answer on when my spec med will arrive. keep giving me excuses saying its a "host" problem. reps do not care! i am looking for * and name of someone to contact that does care?????
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~concernedpatient: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~concernedpatient: I'd give them a three out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~concernedpatient: For that I would say two out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~concernedpatient: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~concernedpatient taken from his CuraScript customer service problem that occurred on November 11th, 2017.