Deep Discount DVD: THIS COMPANY IS A FRAUD!! My order was paid for...
A Deep Discount DVD customer review by GetHuman user GetHuman-322802 from November 8th, 2017
Background on GetHuman-322802's case
GetHuman: GetHuman-322802 - can you tell our other Deep Discount DVD customers when your case took place?
GetHuman-322802: Yeah. It was evening, on November 6th.
GetHuman: Did you reach out to Deep Discount DVD, and if so, how?
GetHuman: And which of these common Deep Discount DVD customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-322802 a list of common Deep Discount DVD problems)
GetHuman-322802: "None of those really matches why I wanted to call Deep Discount DVD that day." was why I was trying to call.
GetHuman-322802's review of Deep Discount DVD customer service
GetHuman: So how would you sum up your experience for GetHuman's Deep Discount DVD customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-322802: THIS COMPANY IS A FRAUD!! My order was paid for *-*-**, after waiting until the ** business day to call, I was informed it will be reshipped, and can take another ** - ** business days. After that time I can request a refund. I said not to reship I want a refund i was told again that the order will be reshipped and then hung up on. Called back and was told the same thing again and hung up on again!!! BAD BAD BAD COMPANY!!
GetHuman: Let's quantify your experience contacting Deep Discount DVD. On a scale of 1 to 5, how easy is it go get help on a Deep Discount DVD problem?
GetHuman-322802: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-322802: I'd give them a one out of five on communication.
GetHuman: And what about Deep Discount DVD's ability to quickly and effectively address your problem?
GetHuman-322802: For that I would say three out of five.
GetHuman: And finally- any advice for other Deep Discount DVD customers?
GetHuman-322802: Call them early in the day or late. Don't forget any personal or account information you might need for Deep Discount DVD to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-322802 taken from his Deep Discount DVD customer service problem that occurred on November 6th, 2017.