Dell - Financial Services: I have now called * different numbers and keep...
A Dell - Financial Services customer review by GetHuman user ~Just Me from November 8th, 2017
Background on ~Just Me's case
GetHuman: ~Just Me - can you tell our other Dell - Financial Services customers when your case took place?
~Just Me: Yup. It was evening, on November 5th.
GetHuman: Did you reach out to Dell - Financial Services, and if so, how?
GetHuman: And which of these common Dell - Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Just Me a list of common Dell - Financial Services problems)
~Just Me: "Complaint" was why I was trying to call.
~Just Me's review of Dell - Financial Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just Me: I have now called * different numbers and keep getting either transferred or disconnected. Now I'm told that the business account side doesn't open until *am EST. I just need an answer to a simple account question.
GetHuman: Let's quantify your experience contacting Dell - Financial Services. On a scale of 1 to 5, how easy is it go get help on a Dell - Financial Services problem?
~Just Me: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just Me: I'd give them a three out of five on communication.
GetHuman: And what about Dell - Financial Services's ability to quickly and effectively address your problem?
~Just Me: For that I would say one out of five.
GetHuman: And finally- any advice for other Dell - Financial Services customers?
~Just Me: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just Me taken from his Dell - Financial Services customer service problem that occurred on November 5th, 2017.