Delmarva Power & Light Company: Multiple broken wires with sparks causing branc...
A Delmarva Power & Light Company customer review by GetHuman user GetHuman-277061 from November 20th, 2017
Background on GetHuman-277061's case
GetHuman: GetHuman-277061 - can you tell our other Delmarva Power & Light Company customers when your case took place?
GetHuman-277061: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Delmarva Power & Light Company, and if so, how?
GetHuman: And which of these common Delmarva Power & Light Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-277061 a list of common Delmarva Power & Light Company problems)
GetHuman-277061: "Change appointment" was why I was trying to call.
GetHuman-277061's review of Delmarva Power & Light Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Delmarva Power & Light Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-277061: Multiple broken wires with sparks causing branches to catch on fire and Delmarva could care less! Told it was an after hours number and while the phone person was polite she told me all she could do was take a message.
GetHuman: Let's quantify your experience contacting Delmarva Power & Light Company. On a scale of 1 to 5, how easy is it go get help on a Delmarva Power & Light Company problem?
GetHuman-277061: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-277061: I'd give them a four out of five on communication.
GetHuman: And what about Delmarva Power & Light Company's ability to quickly and effectively address your problem?
GetHuman-277061: For that I would say one out of five.
GetHuman: And finally- any advice for other Delmarva Power & Light Company customers?
GetHuman-277061: Call them early in the day or late. Don't forget any personal or account information you might need for Delmarva Power & Light Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-277061 taken from his Delmarva Power & Light Company customer service problem that occurred on November 18th, 2017.