Delta Dental of California: Cannot get through to a human no matter what I...
A Delta Dental of California customer review by GetHuman user ~Hubbard Dental from November 15th, 2017
Background on ~Hubbard Dental's case
GetHuman: ~Hubbard Dental - can you tell our other Delta Dental of California customers when your case took place?
~Hubbard Dental: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Delta Dental of California, and if so, how?
GetHuman: And which of these common Delta Dental of California customer issues best describes the reason you wanted to talk to them?
(Shows ~Hubbard Dental a list of common Delta Dental of California problems)
~Hubbard Dental: "Get insurance" was why I was trying to call.
~Hubbard Dental's review of Delta Dental of California customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Dental of California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hubbard Dental: Cannot get through to a human no matter what I do. Just keep getting the same menu choices. No voice recognition for "Customer Service" "Representative" or "I want to speak to a human being!!!!"
GetHuman: Let's quantify your experience contacting Delta Dental of California. On a scale of 1 to 5, how easy is it go get help on a Delta Dental of California problem?
~Hubbard Dental: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hubbard Dental: I'd give them a one out of five on communication.
GetHuman: And what about Delta Dental of California's ability to quickly and effectively address your problem?
~Hubbard Dental: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Dental of California customers?
~Hubbard Dental: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental of California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hubbard Dental taken from his Delta Dental of California customer service problem that occurred on November 13th, 2017.