Dept of Child & Families, Access Florida: UNLOCK MY ACCESS ACCOUNT! I Forgot my pass wor...
A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-294528 from November 5th, 2017
Background on GetHuman-294528's case
GetHuman: GetHuman-294528 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-294528: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294528 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-294528: "Local services" was why I was trying to call.
GetHuman-294528's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294528: UNLOCK MY ACCESS ACCOUNT! I Forgot my pass word for the online MyAccess and tried calling to get help unlocked. I could not speak to a live person, and after waiting for hours, no one was able to help. THERE IS NO PHONE OPTION FOR UNLOCK MY ACCOUNT WHEN YOU CALL!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-294528: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294528: I'd give them a four out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-294528: For that I would say three out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-294528: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294528 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 2nd, 2017.