www.directvscams.com Would you reward a kid...
A DirecTV customer review by GetHuman user GetHuman-299005 from October 29th, 2017
Background on GetHuman-299005's case
GetHuman: GetHuman-299005 - can you tell our other DirecTV customers when your case took place?
GetHuman-299005: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to DirecTV, and if so, how?
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-299005 a list of common DirecTV problems)
GetHuman-299005: "Technical support" was why I was trying to call.
GetHuman-299005's review of DirecTV customer service
GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-299005: www.directvscams.com Would you reward a kid for stealing from your purse? Of course you wouldn't.Then why is the NFL rewarding Directv with exclussive rights? They lie , cheat , and steal.They charge you to lease their equipment , then charge you upto $*.** to protect it against repairs.They will also make unauthorized charges to your credit*debit card.This is ***% accurate , google directv complainsts , it will blow your mind , they had over **,*** complaints in * years , thats a BBB record.They have * lawsuits pending , in California , Washington , and Oregon.This does not include the silent suits.My goal is to get congress to open the NFL Sunday Ticket to cable companies , And all Satellite companies , At the top there is a Petition , my goal is to get **,*** signatures then I'm sending the petition to congress.America needs competition , what if there was only * electrc company , gas company , Or auto maker?You Get the point , Thanks for your support!
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
GetHuman-299005: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-299005: I'd give them a two out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
GetHuman-299005: For that I would say five out of five.
GetHuman: And finally- any advice for other DirecTV customers?
GetHuman-299005: Call them early in the day or late. Don't forget any personal or account information you might need for DirecTV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-299005 taken from his DirecTV customer service problem that occurred on October 25th, 2017.