I have an issue with Dollar Tree
A Dollar Tree customer review by GetHuman user GetHuman-landb from December 8th, 2017
Background on GetHuman-landb's case
GetHuman: GetHuman-landb - can you tell our other Dollar Tree customers when your case took place?
GetHuman-landb: Yes I can. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-landb a list of common Dollar Tree problems)
GetHuman-landb: "Track order" was why I was trying to call.
GetHuman-landb's review of Dollar Tree customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-landb: I have an issue with Dollar Tree
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-landb: This door is always dirty it only has been open for about a year-and-a-half it has changed managers serval times I know what these five to six times how was in the store today here in Mesquite Texas on Galloway and this door sign says it opens at * o'clock Am and it is not open time now is *** seeing a young lady walk in as I was parked in the front door I stay in the neighborhood Broadway Manor Plaza Ann I normally drive to the Town East store it is always clean stocked please talk to the manager and find out what the problem is at this store my name is Bobby Hamilton my address is *** North Bryan place Mesquite Texas ***** phone number is *** ***-**** email land B* at MSN dot-com please please fix the problem at this store
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
GetHuman-landb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-landb: I'd give them a four out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
GetHuman-landb: For that I would say five out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
GetHuman-landb: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-landb taken from his Dollar Tree customer service problem that occurred on December 1st, 2017.