Dollar Tree: I was absolutely appalled by the way the employ...
A Dollar Tree customer review by GetHuman user GetHuman-53632 from November 27th, 2017
Background on GetHuman-53632's case
GetHuman: GetHuman-53632 - can you tell our other Dollar Tree customers when your case took place?
GetHuman-53632: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53632 a list of common Dollar Tree problems)
GetHuman-53632: "Warranty claim" was why I was trying to call.
GetHuman-53632's review of Dollar Tree customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53632: I was absolutely appalled by the way the employees spoke to my family and I win a simple question would ask her response was can you not read I responded yes I can read if you would just let me finish my question maybe that outcome would you have been differen this experience makes my family and I absolutely disgusted and we you never want to step foot in that location ever again.right now I am just at a los * words I think I'm going to throw up
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
GetHuman-53632: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53632: I'd give them a one out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
GetHuman-53632: For that I would say three out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
GetHuman-53632: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53632 taken from his Dollar Tree customer service problem that occurred on November 22nd, 2017.