Domino's Pizza: First of all they gave me the wrong order with...
A Domino's Pizza customer review by GetHuman user ~Anonymous from November 24th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Domino's Pizza customers when your case took place?
~Anonymous: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Domino's Pizza problems)
~Anonymous: "Cancel a reservation" was why I was trying to call.
~Anonymous's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: First of all they gave me the wrong order with chicken in the Alfredo bread-bowl pasta. I am strictly a vegetarian. I called to replace the order and that took another ** minutes of me waiting. I called back and they lied to me saying that they had come before and rang my doorbell and rang my phone. None of which ever happened. And when I said I wanted my money back they refused and said that I would have to return the whole order but how could I? My friends already ate some of their food. Then the guy came after ** minutes and lied to my face again. I feel that out of frustration that they had caused upon themselves they might have spit in the food or something. Who know? But all I know now is that they have a lost a customer forever. I will never ever order from Dominos again.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.