Domino's Pizza: I had to reorder my pizzas because when they ar...
A Domino's Pizza customer review by GetHuman user ~Barbara Pauley from November 14th, 2017
Background on ~Barbara Pauley's case
GetHuman: ~Barbara Pauley - can you tell our other Domino's Pizza customers when your case took place?
~Barbara Pauley: Yeah. It was late at night, on November 7th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara Pauley a list of common Domino's Pizza problems)
~Barbara Pauley: "Delivery problem" was why I was trying to call.
~Barbara Pauley's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara Pauley: I had to reorder my pizzas because when they arrived they burnt.When I called back they replaced the pizzas but not before telling me that was the normal look Next time I order a pizza the man told me to request light cooking.Even when the young man brought the second order, he even said the first pizzas were unexceptable. Now I remember why we quit ordering Dominoes!!!!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Barbara Pauley: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara Pauley: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Barbara Pauley: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Barbara Pauley: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara Pauley taken from his Domino's Pizza customer service problem that occurred on November 7th, 2017.