Domino's Pizza: So I ordered pizza from Dominos in East Windsor...
A Domino's Pizza customer review by GetHuman user ~itsbrittknee from November 20th, 2017
Background on ~itsbrittknee's case
GetHuman: ~itsbrittknee - can you tell our other Domino's Pizza customers when your case took place?
~itsbrittknee: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~itsbrittknee a list of common Domino's Pizza problems)
~itsbrittknee: "Complaint" was why I was trying to call.
~itsbrittknee's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~itsbrittknee: So I ordered pizza from Dominos in East Windsor NJ. Gave them my address and callback number, and they said it would be here in approximately a half hour. ** minutes later i get a phone call from a different number saying, "This is dominos - you are out of our delivery range. sorry" *Now, I have gotten deliveries from them several times prior to this. But, i understand things change. if they would have told me that before i even placed my order it would have been a different story. I asked to speak to a manager, and at first he goes "He's kind of busy right now, sorry", Then I asked again. I was put on the phone with what sounded like a teenager claiming to be the manager, and he briefly says "I dont know why youve gotten deliveries before, we do not deliver to you." With that I told them they had lost a customer, and I hung up. **SO RUDE, TERRIBLE SERVICE!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~itsbrittknee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~itsbrittknee: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~itsbrittknee: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~itsbrittknee: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~itsbrittknee taken from his Domino's Pizza customer service problem that occurred on November 17th, 2017.