Expedia: I am tired being transferred to India. I had th...
A Expedia customer review by GetHuman user ~Annoyed customer from November 22nd, 2017
Background on ~Annoyed customer's case
GetHuman: ~Annoyed customer - can you tell our other Expedia customers when your case took place?
~Annoyed customer: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed customer a list of common Expedia problems)
~Annoyed customer: "Cancel a reservation" was why I was trying to call.
~Annoyed customer's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed customer: I am tired being transferred to India. I had the phone disconnected in my ears * times. Worst customer service
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Annoyed customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed customer: I'd give them a four out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Annoyed customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Annoyed customer: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed customer taken from his Expedia customer service problem that occurred on November 14th, 2017.