i am still holding the line to let Expedia know...

A Expedia customer review by GetHuman user ~not happy with service from November 28th, 2017

Background on ~not happy with service's case

GetHuman: ~not happy with service - can you tell our other Expedia customers when your case took place?
~not happy with service: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to Expedia, and if so, how?
~not happy with service: I used the 800-319-4834 number I found for on the GetHuman Expedia customer phone number page I was on: Expedia Customer Service Phone Number
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy with service a list of common Expedia problems)
~not happy with service: "Change booking" was why I was trying to call.

~not happy with service's review of Expedia customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy with service: i am still holding the line to let Expedia know that my hotel has invalid phone no. and no check in service. maybe they have other idea how to get to this hotel, i will keep calling
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~not happy with service: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy with service: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~not happy with service: For that I would say four out of five.
GetHuman: And finally- any advice for other Expedia customers?
~not happy with service: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy with service taken from his Expedia customer service problem that occurred on November 26th, 2017.

Expedia

2.07 of 5 stars | 1555 reviews

~not happy with service's Expedia Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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