Facebook app on the iPad or the apple macbook d...

A Facebook customer review by GetHuman user ~Gunay George from November 23rd, 2017

Background on ~Gunay George's case

GetHuman: ~Gunay George - can you tell our other Facebook customers when your case took place?
~Gunay George: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
~Gunay George: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Gunay George a list of common Facebook problems)
~Gunay George: "Business Page" was why I was trying to contact.

~Gunay George's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gunay George: Facebook app on the iPad or the apple macbook did not allow me to upload any videos. I called and I didm't get any answer and I questioned them but I was not satisfied with the answer.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Gunay George: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gunay George: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Gunay George: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Gunay George: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gunay George taken from his Facebook customer service problem that occurred on November 19th, 2017.

Facebook

1.47 of 5 stars | 2518 reviews

~Gunay George's Facebook Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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