Facebook: How can I speak with areal person in french so...
A Facebook customer review by GetHuman user ~claude desmeules from November 27th, 2017
Background on ~claude desmeules's case
GetHuman: ~claude desmeules - can you tell our other Facebook customers when your case took place?
~claude desmeules: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~claude desmeules a list of common Facebook problems)
~claude desmeules: "Messenger problems" was why I was trying to contact.
~claude desmeules's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~claude desmeules: How can I speak with areal person in french so I can resolve my problem. Answer me at *****@***.com
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~claude desmeules: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~claude desmeules: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~claude desmeules: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~claude desmeules: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~claude desmeules taken from his Facebook customer service problem that occurred on November 18th, 2017.