Facebook: I need * get back on face book * speak * my lit...
A Facebook customer review by GetHuman user ~James steers from November 24th, 2017
Background on ~James steers's case
GetHuman: ~James steers - can you tell our other Facebook customers when your case took place?
~James steers: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~James steers a list of common Facebook problems)
~James steers: "Reset Password" was why I was trying to contact.
~James steers's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James steers: I need * get back on face book * speak * my little boy.i got a * day block * a joke picture.in this day an age people need * chill out it was a bit ov fun an im very upset how ive bein treated
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~James steers: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James steers: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~James steers: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~James steers: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James steers taken from his Facebook customer service problem that occurred on November 15th, 2017.