Facebook: I went through the necessary steps to delete my...
A Facebook customer review by GetHuman user ~Kevan Henson from November 22nd, 2017
Background on ~Kevan Henson's case
GetHuman: ~Kevan Henson - can you tell our other Facebook customers when your case took place?
~Kevan Henson: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevan Henson a list of common Facebook problems)
~Kevan Henson: "Flagged Post" was why I was trying to contact.
~Kevan Henson's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevan Henson: I went through the necessary steps to delete my face book page. I have been told by face book that my page is deleted but I can still access it. Why is That?
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Kevan Henson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevan Henson: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Kevan Henson: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Kevan Henson: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevan Henson taken from his Facebook customer service problem that occurred on November 18th, 2017.