Facebook: if some one would answer a phone i could prob g...
A Facebook customer review by GetHuman user ~facebook service sucks from November 27th, 2017
Background on ~facebook service sucks 's case
GetHuman: ~facebook service sucks - can you tell our other Facebook customers when your case took place?
~facebook service sucks : Sure. It was late at night, on November 24th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~facebook service sucks a list of common Facebook problems)
~facebook service sucks : "Recover account" was why I was trying to contact.
~facebook service sucks 's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~facebook service sucks : if some one would answer a phone i could prob get on my facebook witch iv been tryin for * mounths now i had it save on my computer till yall did an update and made it unsaved it so now i dont no my password but i do no my username and still cant get on it
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~facebook service sucks : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~facebook service sucks : I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~facebook service sucks : For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~facebook service sucks : Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~facebook service sucks taken from his Facebook customer service problem that occurred on November 24th, 2017.