Famous Dave's of America, Inc.: My son took me out to dinner FAMOUS DAVES. Arri...
A Famous Dave's of America, Inc. customer review by GetHuman user ~Robert Stenzel Jr. from November 28th, 2017
Background on ~Robert Stenzel Jr.'s case
GetHuman: ~Robert Stenzel Jr. - can you tell our other Famous Dave's of America, Inc. customers when your case took place?
~Robert Stenzel Jr.: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Famous Dave's of America, Inc., and if so, how?
GetHuman: And which of these common Famous Dave's of America, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Stenzel Jr. a list of common Famous Dave's of America, Inc. problems)
~Robert Stenzel Jr.: "Make a reservation" was why I was trying to call.
~Robert Stenzel Jr.'s review of Famous Dave's of America, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Famous Dave's of America, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Stenzel Jr.: My son took me out to dinner FAMOUS DAVES. Arrived. At *:** pm got our drinks at *.** and the food at *:** . I ordered the sampler .... the rib ends were so tough my bottom dentures came out the fish was very greasy .. dripping out onto plate. Very disappointed! My son and his future wife had to send the brisket and fries back. Fatty and cold. Got home with an upset stomach, still upset called the restaurant talked to Danny manager he told me becouse of fathers day yesterday they had to shop at smart and final ran out of supplies?? SAMS CLUB AND WALMART IS right across the street why smart and final? I didn't even know the sold food. I had called to warn that the fish might be bad becouse my stomach was upset he got defensive and told me that food poisoning takes **hrs? I didn't say food poisoning .. I said it went right thru me as in diarrhea! Gave us a coupon ** dollars off ** dollar purchase? And took sampler off check. Horrible fathers day dinner and service. Gave coupon t
GetHuman: Let's quantify your experience contacting Famous Dave's of America, Inc.. On a scale of 1 to 5, how easy is it go get help on a Famous Dave's of America, Inc. problem?
~Robert Stenzel Jr.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Stenzel Jr.: I'd give them a two out of five on communication.
GetHuman: And what about Famous Dave's of America, Inc.'s ability to quickly and effectively address your problem?
~Robert Stenzel Jr.: For that I would say one out of five.
GetHuman: And finally- any advice for other Famous Dave's of America, Inc. customers?
~Robert Stenzel Jr.: Call them early in the day or late. Don't forget any personal or account information you might need for Famous Dave's of America, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Stenzel Jr. taken from his Famous Dave's of America, Inc. customer service problem that occurred on November 25th, 2017.