Famous Dave's of America, Inc.: We were seated in restaurant part in a both nea...

A Famous Dave's of America, Inc. customer review by GetHuman user GetHuman-381513 from November 7th, 2017

Background on GetHuman-381513's case

GetHuman: GetHuman-381513 - can you tell our other Famous Dave's of America, Inc. customers when your case took place?
GetHuman-381513: Yup. It was late at night, on November 4th.
GetHuman: Did you reach out to Famous Dave's of America, Inc., and if so, how?
GetHuman-381513: I used the 952-294-1300 number I found for on the GetHuman Famous Dave's of America, Inc. customer phone number page I was on: Famous Dave's of America, Inc. Customer Service Phone Number
GetHuman: And which of these common Famous Dave's of America, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-381513 a list of common Famous Dave's of America, Inc. problems)
GetHuman-381513: "Cancel a reservation" was why I was trying to call.

GetHuman-381513's review of Famous Dave's of America, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Famous Dave's of America, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-381513: We were seated in restaurant part in a both near kitchen. A minimum of * waitresses came by our table but none stopped. (There were only about * tables with customers.) After ** min. we got up and the hostess asked us how the food was. We told her no one served us so we went to the bar but again no one stopped at our table and again a minimum of * servers came by our table. They were also not that busy so after another ** minutes we left. Definitely not impressed.
GetHuman: Let's quantify your experience contacting Famous Dave's of America, Inc.. On a scale of 1 to 5, how easy is it go get help on a Famous Dave's of America, Inc. problem?
GetHuman-381513: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-381513: I'd give them a five out of five on communication.
GetHuman: And what about Famous Dave's of America, Inc.'s ability to quickly and effectively address your problem?
GetHuman-381513: For that I would say one out of five.
GetHuman: And finally- any advice for other Famous Dave's of America, Inc. customers?
GetHuman-381513: Call them early in the day or late. Don't forget any personal or account information you might need for Famous Dave's of America, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-381513 taken from his Famous Dave's of America, Inc. customer service problem that occurred on November 4th, 2017.

Famous Dave's of America, Inc.

2.00 of 5 stars | 26 reviews

GetHuman-381513's Famous Dave's of America, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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