FragranceNet.com: it's a waste of time to call, all you get is a...
A FragranceNet.com customer review by GetHuman user ~Elias McClelland from November 27th, 2017
Background on ~Elias McClelland's case
GetHuman: ~Elias McClelland - can you tell our other FragranceNet.com customers when your case took place?
~Elias McClelland: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to FragranceNet.com, and if so, how?
GetHuman: And which of these common FragranceNet.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Elias McClelland a list of common FragranceNet.com problems)
~Elias McClelland: "Returns" was why I was trying to call.
~Elias McClelland's review of FragranceNet.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FragranceNet.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elias McClelland: it's a waste of time to call, all you get is a recording
GetHuman: Let's quantify your experience contacting FragranceNet.com. On a scale of 1 to 5, how easy is it go get help on a FragranceNet.com problem?
~Elias McClelland: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elias McClelland: I'd give them a one out of five on communication.
GetHuman: And what about FragranceNet.com's ability to quickly and effectively address your problem?
~Elias McClelland: For that I would say one out of five.
GetHuman: And finally- any advice for other FragranceNet.com customers?
~Elias McClelland: Call them early in the day or late. Don't forget any personal or account information you might need for FragranceNet.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elias McClelland taken from his FragranceNet.com customer service problem that occurred on November 19th, 2017.