Frito-Lay, Inc.: They muti bag chips I bought some chips smell l...
A Frito-Lay, Inc. customer review by GetHuman user GetHuman-jellis6 from December 1st, 2017
Background on GetHuman-jellis6's case
GetHuman: GetHuman-jellis6 - can you tell our other Frito-Lay, Inc. customers when your case took place?
GetHuman-jellis6: Yeah. It was evening, on November 25th.
GetHuman: Did you reach out to Frito-Lay, Inc., and if so, how?
GetHuman: And which of these common Frito-Lay, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jellis6 a list of common Frito-Lay, Inc. problems)
GetHuman-jellis6: "Complaint" was why I was trying to call.
GetHuman-jellis6's review of Frito-Lay, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Frito-Lay, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jellis6: They muti bag chips I bought some chips smell like lighting fluid and I feel sick
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-jellis6: I bought it from walmart
GetHuman: Let's quantify your experience contacting Frito-Lay, Inc.. On a scale of 1 to 5, how easy is it go get help on a Frito-Lay, Inc. problem?
GetHuman-jellis6: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jellis6: I'd give them a one out of five on communication.
GetHuman: And what about Frito-Lay, Inc.'s ability to quickly and effectively address your problem?
GetHuman-jellis6: For that I would say one out of five.
GetHuman: And finally- any advice for other Frito-Lay, Inc. customers?
GetHuman-jellis6: Call them early in the day or late. Don't forget any personal or account information you might need for Frito-Lay, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jellis6 taken from his Frito-Lay, Inc. customer service problem that occurred on November 25th, 2017.