Frito-Lay, Inc.: Yuck

A Frito-Lay, Inc. customer review by GetHuman user ~aolio from November 19th, 2017

Background on ~aolio's case

GetHuman: ~aolio - can you tell our other Frito-Lay, Inc. customers when your case took place?
~aolio: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Frito-Lay, Inc., and if so, how?
~aolio: I used the 800-352-4477 number I found for on the GetHuman Frito-Lay, Inc. customer phone number page I was on: Frito-Lay, Inc. Customer Service Phone Number
GetHuman: And which of these common Frito-Lay, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~aolio a list of common Frito-Lay, Inc. problems)
~aolio: "Where to buy" was why I was trying to call.

~aolio's review of Frito-Lay, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Frito-Lay, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aolio: Yuck
GetHuman: Let's quantify your experience contacting Frito-Lay, Inc.. On a scale of 1 to 5, how easy is it go get help on a Frito-Lay, Inc. problem?
~aolio: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aolio: I'd give them a two out of five on communication.
GetHuman: And what about Frito-Lay, Inc.'s ability to quickly and effectively address your problem?
~aolio: For that I would say one out of five.
GetHuman: And finally- any advice for other Frito-Lay, Inc. customers?
~aolio: Call them early in the day or late. Don't forget any personal or account information you might need for Frito-Lay, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aolio taken from his Frito-Lay, Inc. customer service problem that occurred on November 12th, 2017.

Frito-Lay, Inc.

1.00 of 5 stars | 11 reviews

~aolio's Frito-Lay, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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