GE Consumer Relations: GE employee's should be able to speak ENGLISH...

A GE Consumer Relations customer review by GetHuman user ~Pissed Off from November 11th, 2017

Background on ~Pissed Off's case

GetHuman: ~Pissed Off - can you tell our other GE Consumer Relations customers when your case took place?
~Pissed Off: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
~Pissed Off: I used the 800-386-1215 number I found for on the GetHuman GE Consumer Relations customer phone number page I was on: GE Consumer Relations Customer Service Phone Number
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Off a list of common GE Consumer Relations problems)
~Pissed Off: "Warranty claim" was why I was trying to call.

~Pissed Off's review of GE Consumer Relations customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Off: GE employee's should be able to speak ENGLISH... **** GE, I would never buy another of their appliances
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~Pissed Off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Off: I'd give them a three out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~Pissed Off: For that I would say five out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~Pissed Off: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Off taken from his GE Consumer Relations customer service problem that occurred on November 2nd, 2017.

GE Consumer Relations

3.23 of 5 stars | 72 reviews

~Pissed Off's GE Consumer Relations Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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