GE Consumer Relations: IT WAS REALLY LONGER THAN THAT. I CALLED THIS N...
A GE Consumer Relations customer review by GetHuman user ~ANONYMOUS from November 14th, 2017
Background on ~ANONYMOUS's case
GetHuman: ~ANONYMOUS - can you tell our other GE Consumer Relations customers when your case took place?
~ANONYMOUS: Yes I can. It was evening, on November 8th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~ANONYMOUS a list of common GE Consumer Relations problems)
~ANONYMOUS: "Where to buy" was why I was trying to call.
~ANONYMOUS's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANONYMOUS: IT WAS REALLY LONGER THAN THAT. I CALLED THIS NUMBER THIS MORNING AND TALKED TO A SUPERVISOR SHE SAID SHE WOULD CALL BE BACK IN AN HOUR . HAS BEEN NOW * HRS AND NO WORD. DO NOT EVERY BUY AN APPLIANCE FROM GE AGAIN. I SURE WONT. I GOT A WASHER IN AUGUST AND HAS HAD A REPAIRMAN OUT EVERY COUPLE OF WEEKS SINCE THEN AND STILL THEY DONT WANT TO REPLACE IT. WHAT A LEMON. I AM FILING A CLAIM WITH THE BETTER BUSINESS BUREAU AS OF TODAY!! HAD ENOUGH OF GE!!
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~ANONYMOUS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANONYMOUS: I'd give them a four out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~ANONYMOUS: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~ANONYMOUS: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANONYMOUS taken from his GE Consumer Relations customer service problem that occurred on November 8th, 2017.