GE Consumer Relations: GE customer relations people friendly and *prof...
A GE Consumer Relations customer review by GetHuman user ~unhappy customer from November 28th, 2017
Background on ~unhappy customer's case
GetHuman: ~unhappy customer - can you tell our other GE Consumer Relations customers when your case took place?
~unhappy customer: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common GE Consumer Relations problems)
~unhappy customer: "Where to buy" was why I was trying to call.
~unhappy customer's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: GE customer relations people friendly and *professional for the most part (one supv. that I asked to speak with, lady was a real A-hole) The problem is the upper mgt. A-holes who set policy and don't stand behind their product design and quality. Don't buy GE consumer appliances they ****.
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~unhappy customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a four out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his GE Consumer Relations customer service problem that occurred on November 21st, 2017.